FAQ

**Order Issues:** If there are any issues with your order, contact us within 24 hours of delivery at Goatgirlmail@gmail.com. We’re here to help.

**Shipping:** Goat Girl Designs ships orders on Tuesdays and Thursdays. Make sure your shipping address is correct—once your order is placed, we cannot make any changes.

**Returns and Exchanges:** All sales are final once items are shipped. Returns and exchanges are only accepted for issues that arise from our end.

**Lost Packages:** If your order shows as delivered but has not arrived, please reach out to the shipping company to file a lost package claim. We are not responsible for lost or stolen packages and do not provide replacements or refunds. We also cannot assist with filing claims for lost packages.